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Item Posts
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Posted: 02/27/12
01:57 PM
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I responded to a recall in 2010 - and had the "judder" issue fixed. They used a "program update" to fix it. Now it has the same symptoms - the car shakes at about 40 mph while accelerating. I took it in. They said it needs a new torque converter. $1800. They think I should pay. I think not. It is a recurrance of a recall issue. I'm at 98,000 miles. I just started the fight with Honda. So far the service rep, the service dept mgr and the Honda Cutomer service 800 # have gotten me nowhere. I have read all the forums and learned a lot. I am sharing my experience on forums and will join class action, contact the lawyer, BBB, NHTSA, FL Atty. General, and a letter to my Senator to bring awareness and fair resoltion. Any other suggestions appreciated!  (PS Honda 800 number - the lady was actually antagonizing me by repeating the same frustrating statement [up to 2 days for a case manager to call me] - she knew she was getting me upset and she was enjoying it) 
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