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So I bought my Equinox brand new on Jn 29, 2010. I love it, except for a problem that happened. About 3 months after I bought it, it started to not like my iPhone 3G when hooked up via USB. It started displaying a message that said "Supported data not found. You can safely disconnect the device." After this message began to show when the iPhone was hooked up, the system just wouldn't acknowledge that it was even hooked up anymore. A little while after that, the message began to show up when the radio was on, even when nothing was hooked up!!!! This started happening intermittently and about every 5 minutes!! Aside from that, the lumbar support snapped on me while I was driving!!

I have taken it in 3 times so far at 2 different dealerships, including the one I bought it from. The lumbar support was replaced, but they haven't been able to fix the electrical problem. Does this fall under the lemon law?

Also, my gas milage had been averaging 22.3 mpg with my everyday driving. That doesn't seem so good compared to all the other reviews I've read. But the second time I took it in to be looked at, the mpg dropped to 18, and that is what I'm averaging now. I just feel that the entire CPU system is messed up and just doesn't work properly. Can anyone help?

Ok, so I've been having a lot of trouble to Chevrolet customer service. I have stated the problem above that I am constantly having with my 2010 AWD LT1 Equinox. I had originally called customer service the first time the problem happened and they said that it was going to be handled by a "specialist" and they gave me his number to call him.

I called and left a message with the specialist and never heard from him. I Called again and left another message, then called CS again, and I was told by them that the case had been closed by the specialist because he was unable to contact me. Needless to say I was confused and upset. They reopened the case and left a message with this specialist and I called again. 5 calls and messages later with no return calls, I called CS again, and the specialist had closed the case yet again.....This is when I began to get very outraged at this specialist. Yet another call to him, and no call back made me call CS again. And yet again....he had closed the case.

I believe that this customer service is horrible on the specialist's part. Is there anyone in here who has had similar issues like this? Or anyone that may be able to offer a helping hand? This is the first new car I have ever bought and I am having a very bad experience with it so far.  

You have some interesting problems and some similar to mine. I bought my Equinox new in Nov.2010. I have not had a issue with bluetooth to my phone but I have seen the problem with a drop in mileage. It is variable and what I noted was the cars tachometer registered 2500rpm when I was just cruising at about 60mph. It should only be 2000rpm or there about. The mileage dropped about 5 miles /gallon. If I stop the car and then restart it then it behaved normally. Obviously a pain in the ass.

Another problem related to that one is the air conditioner at times behaves the same way. If I start getting warm air I have to turn the air conditioner off and most times it will start working properly . A real pain in the ass here in Florida.    

My guess is they have a microprocsser that is not working properly after it ages a while in the field and possibly will only get worse.

So either buy a different car or Chevrolet needs to really look into what is happening because their customer service has no clue.