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Angry with BMW - what should I do?

 
chenghua chenghua
New User | Posts: 3 | Joined: 06/08
Posted: 06/06/08
02:29 PM

I bought a 2008 BMW 528 xi last September in Fairfax, but in the last six months it was broken 4 times. We are really fed of this vehicle, but BMW is not willing to offer any compensation. The answer is simply that the car has been fixed and is working now.  

The problem with the car was that it could not start for 4 times. First time when it happened, it was jump started. The technical person with the dealership could not figure out a reason. When it happened the second time, they changed the alternator. When it happened the third time, they changed the alternator again. We requested for a replacement that time. The salesperson did try to process the request, but not successfully. Then, it happened the fourth time, and they changed the starter! They did work on the replacement issue, but BMW did not approve the request. I was told that they might have approved it if the request was made when the car was broken but before it was fixed. I can't figure out the logic.

Should I go to a lawyer or a BMW manager? Thanks for your advice.  

 
chenghua chenghua
New User | Posts: 3 | Joined: 06/08
Posted: 06/08/08
11:04 AM

I have checked the lemon law and have contacted a lawyer. The lawyer thinks there is a real chance to win. But I need to pay 1/3 to 1/2 of the total recovery.

Should I sign this agreement with the lawyer, or should I have a futher contact with BMW? Thanks!  

 
Lemonaid_nt Lemonaid_nt
New User | Posts: 2 | Joined: 07/09
Posted: 07/01/09
09:19 AM

Under the California lemon law consumers are allowed to recover attorneys fees. Some firms may charge a retainer. But 1/3 or 1/2 of the recovery is a lot. The total recovery would include any monies paid out by the manufacturer. This may include a loan pay off. This is more common in personal injury cases- not consumer protection cases. Very odd.  

 
volvo_d volvo_d
New User | Posts: 23 | Joined: 12/08
Posted: 07/13/09
10:15 AM

buy a Volvo S80 T6 AWD.  

 
thesavagepony thesavagepony
User | Posts: 83 | Joined: 07/09
Posted: 07/29/09
09:47 AM

Did you have to pay for any of the "fixes" the dealership made to the car? If so I would go to the lawyer and tell him to go ahead with the case as you're not asking for anything unreasonable from BMW. Now if you haven't paid any fixes then I would go to the management from BMW first before a lawyer.  
Life....it's not about how hard you can hit but how hard you can get hit and keep pushing forward, how much you can take and keep pushing forward! - Rocky Balboa

 

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