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Hi there,

I need more info...ie..did you receive the recall notice regarding your odyssey for the first Class Action?  Was the engine oil jet ket installed?  How much goodwill has Honda given?

Let me know inorder that I can help you.

Penny  

I also owned a 2002 Honda Odyssey EXL and transmission is shot with just only 41200 miles on it. Dealer informed me that it is out of warranty and they couldn't do anything for me. I took the vehicle to AAMCO and was told it will cost me $3100. Also, the check engine light was on and diagnosed with the dreaded code p0730 "incorrect gear ratio" which means the transmission is faulty.
I contacted American Honda cust. service to informed them of my dilemma and they told me that only 1999-2001 Honda Odysseys have the extended warranty on the transmissions. The 2002-2004 Odysseys, the transmission problems are handle by a case by case basis. What a bunch of crooks since this is basically the same transmission as the 1999-2001 models. After repeatedly voicing my displeasure with the Honda product, the case manager decided to reimburse me $1000 "they call it the Goodwill Gesture" for my troubles. Honda still refuses to acknowledge that there is a problem on the 2002-2004 models also.  I am still ticked off paying now $2100 for a transmission repair that was faulty to begin with. Please include me in any class action suit against Honda. Honda really needs to address this transmission problem now. Thanks, Thomas in NYC.  

Penny, I have a 2002 Odyssey with only 41200 miles when the transmission  was shot. I received a recall notice back in 2004 about the tansmission. Honda's solution was to install a oil jet fuel kit, which I had installed, to lubricate the gears of the transmission. But guess what, this solution did not work and many upset Honda Odyssey owners of the 1999-2004 models are coming out complaining.
I had the transmission repaired at AAMCO for $3100 with the standard 1 year/12000 miles warranty. Honda acknowledged the transmission problem but will only reimbursed $1000 "goodwill gesture" since the work was not serviced at Honda. What an excuse for not paying for the whole bill. Also, my case manager from Honda informed me after receving the $1000 "goodwill gesture", any future transmission problems are now in AAMCO hands. By the way, Penny, I did tried calling Hillside Honda (this is the place I purchased my Odyssey new) based in Jamaica, NY to get an appointment but was told they were booked for the week. I couldn't wait that long. Please let me know what I can do. I am not happy that Honda refuses to extend their warranty for the 2002-2004 models and handling it on a case by case basis to minimize the cost of this known problem.   Thomas  

Thomas,

Call Jared's office and give all of your information, details etc.. Telephone number is 212-566-4356.

Penny  

Thomas,

When you contact Jared's office..I assume they will want copies of all your documents regarding Honda & Aamco, send him everything.  Yes, Honda can be very challenging to deal with.

Penny  

Hi everyone,

Just adding another failed Trans. failure to the list!

Still working with my dealer and AHMC - They are dragging their feet, so it is buying me time to gather lots of info.  

honda odyssey with 64k miles, tranny was slipping brought it to my local honda shop where i bought the car, as well as having it serviced.  They charged me $350 for a switch problem that was not directing the transmission fluid to the tranny.  Next day car went back to the shop when the engine light went on and was told that the entire tranny is bad, and would need a new one for $3,500.  The dealer contacted the regional Honda Manager and they offered me 20% discount.  I was not satisfied, opened a claim with American Honda, do get a larger discount, was just denied.  Anyone have the email address of the North American President??  

Has anyone actually gotten Honda to waive the core fee  of $1000 that they charge if you have kept your transmission as evidence?  

Have any of you gotten photographs that have helped persuade Honda to pay more?

Last, I have noticed, in my own situation, that Honda changed the ATF early TWICE by 15,000 miles, and did NOT inform me that they did it, and that this was going to alter what is in my owner's manual.  So, here I am, looking at my owner's manual thinking I need to get my fluid done next at 120,000 not realizing how far overdue I am.  So, after 60,000 miles, I start going to my local oil change guy, and have ended  up going 45,000 miles instead of the 30,000 which is recommended after 75,000.

I realize that this thread may not be heavily read.

Last, Honda has only offered to pay for $1,300 of a $4,000 job.   In my opinion, they should do at least half, maybe more.

thanks,
jollyave  

Hi ...

just adding my information to the list:  2003 Odyssey 89,000 mi ... engine light and TCS light came on suddenly and then transmission started shifting randomly.  Had van towed to dealership.  They informed me that new transmission was required but since it only had 3/36 warranty, they were going to open a case with Honda. This resulted in Honda agreeing to pay 50% bringing my total to $1750 ... when I went to pick it up, they discovered that I also needed new computer but wanted to honor original price so they contacted Honda and they agreed to a 65%/35% payment split.  Makes me wonder if I couldn't had pressed them for more.

Since I also had the 90k service completed, my total out of pocket for the entire deal was $2025.  Much better than $45k or something!

I am in the process of contacting Jared's office now.  Hopefully Honda will take more responsibility for this.  I am a longtime Honda owner.  It is sad that my 1998 CR-V with 87k has a better transmission than the 2003 Oddy !  

I have a 2003 Odyssey with 88K miles.  The transmission started slipping a month ago when my wife was driving our two babies on a highway going 60mph with a tractor trailer bearing down on them...  It almost caused an accident!  Thank God it didn't, but Honda should replace this known defect in their transmissions.  My vehicle was serviced by Honda of Annapolis at 31k miles (oil jet kit installed) and again at 55k miles when they changed the transmission fluid once again.  I didn't realize that the same faulty transmission that bit the dust at 75K and covered on my 2001 V6 Accord was still being put into newer models.  Oh, and the transmission went on my 1990 Accord at 110K miles.  Great track record, Honda!

The dealer wants $4060 for the transmission, and another $500 or so for two broken motor mounts.  I got a case number from American Honda on July 14th and have been without a vehicle since.  I have made 15-20 calls to the regional manager and he goes days (now 10 days) w/o calling me back.  Feel like escalating to a supervisor?  Be prepared to get a call back from your case manager the next day instead saying "hey, I heard you escalated?"  Unbelievable!!

So for a known defect, is Honda prepared to lose their valuable and profitable clients??  I've only been driving Honda cars since 1999, but I've spent over $70K on their vehicles including maintenance and currently own an MDX and Odyssey.  I'm also a shareholder, which apparently means nothing to them.  If they don't replace the trans on my Odyssey, they can kiss tens of thousands of dollars in profits goodbye over my lifetime...  If they would do the math, they would realize how shortsighted their customer service strategy is.  

I am a victim as well.  I'll save the details, however I am the owner of a 2002 Odyssey.  I bought the van by another party, they never mentioned anything about the recalled transmission, 2 years later my transmission went out.  AAMCO rebuilt for $2300 and now 12 mo and 1 week, the transmission fails again.  Now just finding out about the recall, Honda is telling me they wash their hands since AAMCO worked on the van.  HONDA ODYSSEY TRANSMISSION ARE CRAP AND HONDA WILL NOT STAND BEHIND THEM.  I WILL NEVER BUY A HONDA AGAIN!  BUY TOYOTA!

BTW  HONDA WANTS ME TO PAY $5,800 FOR A NEW REFURBISHED TRANSMISSION    

Penny,

I just joined this forum and posted my details (also spoke to the assistant at Jared's firm and got my name added to the list).  She said there are thousands of other folks who they have spoken to with the same problems I'm experiencing.  She was shocked that AMERICAN HONDA won't offer anything for my busted transmission at $88k miles!  I realize they treat folks on a case by case basis, but I've been dealing with a case manager for a month now and he says the dealer is offering nothing at this point, after quoting me $5600 for a repair (remanufactured transmission, engine mounts, etc).  Since I am a second owner, I believe you said most are being offered 25% assistance.  Some are offered more, some nothing...

Any suggestions you can provide to get them to offer something?  It has been 30 days since I created a case file, and they have still not offered me anything.  I have the vehicle parked near the dealer waiting to agree on something.  The case manager at American Honda claims that Honda does not offer financial assistance at all for this repair.  I asked for a good will warranty extension/repair for the transmission since this is a known problem and it has been dealer serviced appropriately.  No dice.  Then the guy spouts off that Honda and their dealerships are focused on working with folks who have bought 7 or 8 cars with them in the past and they have to work with them first, before me.  I said "are you kidding me??  I have spent $70k on Honda vehicles in the last 10 years, currently drive 2, and will be a loyal Honda owner driving vehicles for the next 5 decades (I'm only 32).  So is Honda prepared to lose my lifetime business as a customer over this known defect??"  Then he says let's discuss what we might be able to get to help you.  He said the best he could probably get from the dealer was to cover about $2600-$3000 of the $5600 repair.  Of course at this point, I will take that, so I say I would cover the rest if that's the best he can offer.  He says he'll talk to the dealer and call me back.  But he kept saying that because I have not very much service history with the dealer on the vehicle that is having a problem, they probably won't work with me!  I personally doubt he will call me back because he rarely does -- but does anyone know if he's right about Honda not offering any assistance?  He claims the dealer has to cover the costs (then he says Honda eventually works with the dealer to cover some of the cost of the repair down the road but the dealer pays for the parts, etc up front.  

Here's another question -- should I reach out to the dealer who originally sold and serviced the vehicle with the first owner to see if they will go to bat for me?  Apparently, my local dealer where I have spent the majority of my money the last 8 years won't go to bat for me at all.  

I own a 2003 Honda Odyssey EXL with only 76000 miles and transmission is making clucking noise. I took it to the dealer and they tell me it will cost $5100 to fix. Dealer is saying for 03 Honda Odyssey they also have to change the processor whne replacing transmission which alone cost $1000. Is that true?

Honda is saying, my van is out of warranty and they'll pay only $3000 as good will gesture and the rest ($2100) i have to pay. Let me know about the class action suit against Honda.

Thanks,  

Hello,

Our 2003 Honda Odyssey EXL-RES with 88500 miles has transmission problem (slipping on rear 2rd and 3rd) . The local Honda dealer quotes almost $5500 for a new transmission, PCM, and labor cost. I called Honda for assistance and they said Honda willing to provide help up to $2000 as a good gesture and only if I can provide them with the service records. Please let me know about the class action suit against Honda.

Thanks,  

We have a 2003 Honda Odyssey with 120K miles on it.  Transmission went out about 5K miles ago.  When the transmission started acting up I went right to the internet to investigate.  I had heard the transmission had problems.  Armed with my information from the internet I went to the dealership to have the check engine light investigated.  Sure enough the service guy came to me and told me that the whole transmission was shot and the price tag would be $5400.00 to fix.  I pulled out my data and had a nice meeting with him in the waiting area.  I told him that I was not going to pay that amount because Honda knew the trasmissions were bad.  I quoted him the class action suit and the grade on the 2003 model.  I explained my reason for choosing a Honda was because they are supposed to last forever.  I also told him that I still own a 96 Ford Explorer with 215K miles that had the original transmission.  He asked what I thought was a fair price for Honda to pay.  I told him to start at 100%.  At the time I was also due a $1200 service.  

He went off and called the district rep.  Came back and told me that if I agreed to do the big service too then my bill would be $2200.00.  I agreed since we only have two vehicles and my wife needs this one to get to work and take the kids around.  I called later and asked the service guy if the same type transmission was going to be put back in the van.  He said no and that Honda knew it was not a good transmission(I'm sure he'll never admit to telling me that).

Now I am having trouble with the thing going into the third gear.  I can be going 55 mph and the rpm hanging around 3000.  Looks like back to the dealer.  We'll see what happens this time.  If a class action suit is started, I would love to be included.  Just tell me what to do.

Tom